Tyre Plan
Our Tyre Plan provides ongoing protection for your tyres as they wear down over time.
Overview – What is the Genesys Tyre Plan?
The Monthly Tyre Plan is the first product of its kind to be launched in South Africa that covers tyre replacement due to normal wear and tear. It is important to ensure that the client understands that this is not an insurance product like Tyre and Rim that only covers the client when there is damage and claims are paid based on tread usage.
The Tyre Plan allows the client to choose a maximum benefit limit, over the contract period, according to the tire size fitted to their vehicle and also select a Premium or Budget option according to their budget.
Premium brands
Bridgestone, Continental, Dunlop, Goodyear, Hankook, Michelin and Pirelli.
Budget brands
Barum, Firestone, Sava and Velocity.
About the plan
- The Administrator may elect to include additional brands as and when required.
- The Tyre Plan includes alignment, balancing and tubeless valves. When the tyre has reached the legal tread limit of 1mm then the client can claim for the new tyres.
IMPORTANT: Any tyre that requires replacement during the 90-day waiting period will be solely for the customer account. Any claim made during/within the first 8 months will be capped to the total debit orders received, at time of authorisation, provided the waiting period has been completed and all payments are up to date.
FAQs
- Is there a waiting period?
– Yes, there is a 90-day waiting period from the date of the first successful debit order, before any claims will be authorised. - What happens if the client claims for a new tyre during the first 8 (eight) months?
– Any claim/s made within the first 8 (eight months) will be capped to the total debit orders received, at the time of authorisation, provided the waiting period has been completed and all payments are up to date. - When can the client have his/her tyre replaced?
– The tyre can be replaced when it reaches the legal tread limit of 1mm as per the National Road Traffic Act. - What happens if the client needs a tyre during the 90-day waiting period?
– The cost of the tyre is for the client’s account. - Why are claims capped during the 1st 8 (eight) months?
– This is to protect the programme for all members. - Where can I take my vehicle for tyre replacement?
– Clients can take their vehicle to any Tiger Wheel and Tyre, Tyres and More, Supa Quick Dealers Nationwide or any other tyre fitment centre of their choice. - What is the term period?
– The term period is 2yr/50 000kms, whichever occurs first. However, the client will be debited for 24 months irrespective if the 2yr/50 000kms term finishes or not. - Who is the Administrator of the Tyre Plan?
– Warranty Solutions. Contact number is 0861 102 419 or 011 678 7455
